Information we collect
- Account details such as your name, email, phone, language, and district.
- Farm details, records, marketplace listings, orders, offers, rentals, service requests, and messages you choose to provide.
- Allma conversations, saved preferences, uploaded photos, documents, and diagnostic details.
- Basic device, browser, usage, cookie, and advertising information used to operate, secure, and improve the service.
How we use information
We use information to provide personalised assistance, complete the actions you request, connect buyers and sellers, maintain conversation history, improve reliability, prevent abuse, and comply with applicable obligations.
Uploaded crop or livestock images may be analysed by an AI provider to answer your request. Avoid uploading unrelated personal or confidential information.
Sharing and transactions
Relevant listing, order, booking, service, and contact details may be shared with the other user involved in a transaction. Technical providers may process limited information on our behalf to host, secure, analyse, or deliver the service. We do not sell your private account information.
Storage, retention, and security
Information is kept only as long as reasonably needed for the service, safety, dispute handling, and legal obligations. We use reasonable safeguards, but no online system can promise absolute security.
Your choices
You may ask to access, correct, or delete eligible personal information. You can also control optional cookies through your browser. Some records may need to remain where required for security, disputes, or legal compliance.
Children and sensitive information
Allma AI is not intended for children to use without appropriate adult involvement. Do not submit passwords, payment secrets, government identification numbers, or highly sensitive information in chat.
Questions
Use the Contact & Support page to ask a privacy question or request help with your information.